Return and Replacement Policy
Last updated: April 7, 2025
Thank you for shopping at Daransarvanstore.
We value your trust and satisfaction. While we do not offer refunds or returns, we are happy to assist you with product replacements or exchanges in case of issues such as damage, size mismatch, or incorrect item delivery.
Please read our updated policy below for details on eligibility and process.
Interpretation and Definitions
Interpretation
The words with initial capital letters have meanings defined under the following conditions. These definitions apply whether used in singular or plural.
Definitions
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Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Daransarvanstore, Town-Satnali, District Mahendergarh, Pin Code 123024, Haryana.
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Goods refer to items available for sale on our Website.
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Orders mean a purchase request placed by You for our Goods.
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Website refers to Daransarvanstore, accessible at https://darpansarvanstore.com
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You means the individual or legal entity using or purchasing through our Service.
Order Cancellation Rights
You may cancel your order within 3–5 hours of placing it. Once dispatched, cancellation is no longer possible, but you may request an exchange if the product meets our replacement conditions.
To cancel your order, contact us immediately via:
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Email: support@darpansarvanstore.in
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Phone: +91 89500 65509
Replacement & Exchange Policy
We do not offer refunds or product returns. However, we offer:
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Replacement of the same product (if defective/damaged)
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Exchange for a different size or variant (if available)
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Exchange with another product of equal or higher value (you may pay the difference)
Eligibility for Replacement/Exchange
To be eligible for replacement or exchange, please ensure:
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We do not provide replacement or refund.
How to Request a Replacement or Exchange
Please reach out to us through:
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Email: support@darpansarvanstore.in
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Phone: +91 89500 65509
Provide your order ID, reason for replacement/exchange, and photos or videos of the item (if applicable).
Once approved, you must ship the item to:
Daransarvanstore
Town-Satnali, District Mahendergarh,
Haryana – 123024, India
Note: Shipping cost for exchanges may be borne by the customer.
Non-Eligible Items
The following items are not eligible for replacement or exchange:
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Used or washed products
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Items without original packaging
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Items without valid proof of purchase
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Items requested for replacement/exchange after 3 days of delivery
Contact Us
We’re here to help. For any queries regarding your order or this policy, feel free to contact us:
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Email: support@darpansarvanstore.in
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Phone: +91 89500 65509